Legal Policies

Personal Information Provided Voluntarily:

• Name, email address, phone number, vehicle details (make, model, year, and any additional details), and any other information you include in messages.

Automatically Collected Information:

• IP address, browser type, device type, or general location data (if applicable, via cookies or analytics tools).

How information is Collected:

• Through contact forms, emails, phone calls, or in-person interactions.

• Automatically via website technologies (if applicable).

• To provide and schedule detailing services.

• To improve our services and website.

• To communicate about appointments or inquiries.

• For legal and administrative purposes.

• For marketing, if you consent (with opt-out options).

• With service providers (e.g., booking or payment systems) under strict confidentiality.

• To comply with legal obligations or protect our rights.

• In case of business transfers (e.g., sale of Lux Detailing).

• No sharing for third-party marketing without consent.

• Using reasonable safeguards to prevent unauthorized access or loss.

• Secure website technologies (e.g., SSL encryption, if applicable).

• Acknowledgment that no system is fully secure, but we take appropriate measures.

• Request access or correction of your information.

• Withdraw consent for data use, subject to limitations.

• Opt out of marketing communications (if applicable).

• File complaints with us or the Privacy Commissioner of Canada.

• Information is kept only as long as needed for services, legal obligations, or disputes.

• Secure deletion or anonymization when no longer required.

• Data is primarily processed in Canada under PIPEDA.

• Third-party tools, if used, comply with equivalent privacy standards.

• Updates will be posted with a new Effective Date.

• Significant changes will be communicated via the Site or email.

• The Site is for personal use to inquire or book detailing services.

• No unlawful or harmful use is permitted.

• Information on the Site (e.g., prices) is subject to change.

• Users must be 18+ and provide accurate information.

• Book via our Setmore booking software, contact form, email, or phone with accurate details.

• Bookings are confirmed only upon our confirmation.

• Vehicles must be accessible and suitable for detailing.

• Prices are in CAD, payable at service. We accept all major payment methods available in Canada, including cash, debit cards, credit cards, and electronic transfers (e.g., Interac e-Transfer).

• Cancellations require 24 hours notice; late cancellations may incur fees.

• Ensure vehicles are safe and clear for detailing.

• Treat staff respectfully; inappropriate behaviour may end service.

• Provide accurate contact and vehicle information.

• Service results may vary; no liability for pre-existing damage.

• The Site is “as is”; no liability for errors or interruptions.

• Liability is limited to the amount paid for the service.

• Refunds at our discretion for unrendered or unsatisfactory services.

• Contact us to resolve issues; disputes governed by Manitoba law.

• We may refuse service for violations or non-payment.

• You may stop using the Site or services at any time.

• Terms may be updated and posted with a new Effective Date.

• Significant changes will be communicated via the Site or email.

• Cookies are small text files stored on your device to help the Site function and improve user experience.

• They store preferences or anonymized data to enhance Site performance.

• Essential Cookies: Enable Site navigation and booking via Setmore software; cannot be disabled.

• Analytics Cookies: Collect anonymized data to improve Site usability (if applicable).

• Third-Party Cookies: Set by services like Setmore, governed by their privacy policies.

• To enable booking and Site functionality.

• To analyze Site performance (if applicable).

• To personalize your experience (if applicable).

• No cookies are used for marketing.

• Manage cookies via browser settings; disabling essential cookies may affect functionality.

• Consent is implied for essential cookies; non-essential cookies (if any) require consent via a banner.

• Third-party cookies are managed per their policies.

• Cookies collect minimal, often anonymized data, handled per our Privacy Policy.

• We use secure technologies to protect cookie data.

• Compliant with PIPEDA and Canadian privacy laws.

• Updates will be posted with a new Effective Date.

• Significant changes will be communicated via the Site or email.

• We strive for WCAG 2.1, Level AA compliance to support users with disabilities.

• Features include readable fonts and navigable design.

• Contact us to report accessibility issues or request assistance.

• We aim to accommodate customers with mobility or other needs at our Winnipeg location.

• Inform us of accessibility requirements when booking.

• We continuously improve accessibility based on feedback and standards.

• Contact us with suggestions at luxdetailingwpg@outlook.com or 431-374-4365.

• Posterama 2001: Licensed from OnlineWebFonts.com under a trial version with a Creative Commons Attribution 4.0 (CC BY 4.0) license. Attribution required: “Fonts made from OnlineWebFonts.com are licensed by CC BY 4.0.” Used as a primary font on the Site."

• Additional third-party assets will be listed here with licensing information as they are incorporated.